v7 v7 Responsible Gaming
Gaming is for enjoyment — not stress. v7 v7 wants every player to play within safe limits, understand their budget, and seek help when needed.
What is responsible gaming and why does it matter?
Online gaming is a form of entertainment — just like watching a film or playing cricket. v7 v7 believes gaming is enjoyable only when it is controlled, mindful, and planned. Excessive or uncontrolled betting can cause personal financial and mental harm. Responsible gaming is therefore not just a policy — it is our commitment to every player.
Under v7 v7's Terms and Conditions, the minimum age to use the site is 21. We strictly uphold this age limit and ask our members to do the same. Keeping minors away from gaming is a responsibility we all share.
If gaming is causing anxiety or financial pressure instead of enjoyment, action should be taken right away. Help is available in Bengali through v7 v7's 24/7 live chat support and email. Our FAQ section also has answers to common questions about responsible gaming.
v7 v7 never encourages anyone to bet beyond their means. We want every member to play within a set budget and not place larger bets to recover losses.
Tools to keep yourself protected
Set a Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it stays active on your account and no deposits above that amount can be made.
Deposit ControlSession Time Limit
Use a session timer to avoid playing for too long at a stretch. Once the set time is up, the system will alert you to take a break.
Time ManagementTemporary Break
If you want to step away from gaming for a few days, activate a Cooling-off period on your account. This can be set for anywhere between 24 hours and 30 days.
Cooling-Off PeriodSelf-Exclusion
If you want to stop gaming for an extended period, use self-exclusion. You can keep your account closed from 3 months up to permanently. Once this option is activated, it cannot be reversed on your own.
Self-ExclusionSet a Loss Limit
Decide in advance the maximum amount you are willing to lose in a given period. Once that limit is reached, the system will not allow any further bets.
Loss ControlSupport Team Assistance
Contact our support team at any time via live chat or email. Get help in Bengali to set limits or manage your account.
24/7 SupportContact v7 v7's live chat or send a support email to activate any of the tools above. Our team is available in Bengali and English, seven days a week, 24 hours a day.
Recognising the warning signs of a problem
Gaming addiction develops gradually. If you notice any of the following, act quickly:
Repeatedly placing larger bets to try to win back lost money — this is called "chasing losses" and is the first sign of a problem.
Giving gaming more priority than family, friends, or work, or skipping daily responsibilities because of gaming.
Lying to family about your gaming or hiding how much you have spent.
Taking on debt or breaking into savings to fund gaming.
Feeling restless, irritable, or mentally unsettled when not playing.
Being unable to stop even after spending more time or money than you planned.
Do not ignore even one of these signs. You can learn more about our goals and values on the v7 v7 About Us page and understand why we place responsible gaming at the top of our priorities.
Check yourself
Think honestly about the questions below. If your answer is "yes" to two or more, consider seeking help.
This checklist is not a substitute for professional diagnosis — it is simply a way to raise your own awareness. If you have concerns, see the sources of help listed below.
Where to get help
v7 v7 Live Chat Support
Talk directly to our support team in Bengali — day or night, any time. Use live chat to ask for help with self-exclusion, setting limits, or taking a gaming break.
Email Support
Support is also available by email outside of live chat. Write to us with details and our team will reply in Bengali. Email address: [email protected]
Support from Family and Trusted People
Talk openly with a family member or trusted friend. Support from someone close to you can often be the quickest first step, faster than seeking professional help.
Professional Counselling
For gaming addiction, seek advice from a mental health professional. Mental health services are available at government hospitals and private clinics in Bangladesh. Reach out through a familiar doctor or community health worker.
Self-Help Steps
Keep a gaming diary — write down how long you play and how much you spend each day. Practice having gaming-free days. Spend time on hobbies and with family to help shift your attention away from gaming.
v7 v7's Commitment
We commit to
- No one under 21 will be allowed to open an account or play any game.
- Any member's request for self-exclusion or limit setting will be acted on promptly.
- Players in difficulty will not be pressured or encouraged to keep playing.
- Support in Bengali will continue to be available 24/7.
- The highest standards in gaming technology and data protection will be maintained.
- Responsible gaming tools will always be free and easy to access.
Read our Privacy Policy page to learn about our data protection and privacy practices. It contains full details on how your personal information and gaming history are stored and used.
Practical tips for safe gaming
Budget Planning
- Only play with money you can afford to lose.
- Set aside a specific portion of your monthly entertainment budget for gaming.
- Once that limit is used up, stop playing for the day.
Time Management
- Decide on a time limit before you start playing and set a timer.
- Take at least a 15-minute break every hour.
- Avoid gaming late at night or when you are tired.
Mental Health
- Avoid gaming when you are angry, sad, or under stress.
- Do not rely on gaming as your only way to relieve stress.
- Gaming is never a way to earn money — treat it as entertainment.
Account Security
- Do not share your account password with family members.
- Make sure minors cannot access your account.
- Log out after gaming on a shared device.