v7 v7 Terms and Conditions

1 Definitions and Introduction

The meanings of several important terms used in these Terms are clarified below:

• "Platform" — v7 v7's website, mobile application and all services within it.
• "User" or "You" — the person who has registered on this platform and is using its services.
• "Account" — the personal user profile created through registration on the platform.
• "Services" — casino games, sports betting, live casino, mini games and other entertainment activities.
• "Bonus" — welcome bonuses, reload bonuses, cashback and other promotional offers provided by v7 v7.

v7 v7 is an online gaming and sports betting platform that provides services in Bengali for users in Bangladesh. The platform offers slots, live casino, cricket betting and many other gaming options. Detailed information about all v7 v7 services can be found on our About Us page.

2 Eligibility and Registration

2.1 Age Requirement

To open an account on v7 v7 and use any service, the user must be at least 21 years of age. Minors are strictly prohibited from using this platform. If information provided at registration is used to conceal the user's actual age, the account will be closed immediately and any deposited funds may be forfeited.

2.2 One Person — One Account

Each user may operate only one account. Creating more than one account under the same person's name will be treated as bonus abuse and all such accounts will be closed.

2.3 Information Provided at Registration

When creating an account, you must provide accurate, complete and up-to-date personal information. If false information is provided, v7 v7 has the right to suspend or cancel the account. If your information changes in the future, you are responsible for updating it.

3 Account Security

It is your responsibility to keep your account login details — username and password — completely confidential. Do not share this information with anyone. Follow the guidelines below to keep your account secure:

• Use a strong password that is difficult to guess and change it regularly.
• If you log in from a public or shared device, log out at the end of your session.
• If you notice any unauthorised access or suspicious activity, notify the v7 v7 support team immediately.
• Selling or transferring your account to a third party is strictly prohibited.

All transactions and personal data on the v7 v7 platform are protected using SSL encryption technology. For more details on data protection, see our Privacy Policy.

4 Deposits and Withdrawals

4.1 Deposits

bKash, Nagad and Rocket can be used to deposit funds at v7 v7. The minimum deposit amount is ৳300. Deposited funds are generally credited to the account quickly. Make sure to use the correct payment reference when depositing — v7 v7 will not be responsible for delays caused by an incorrect reference.

4.2 Withdrawals

bKash, Nagad and Rocket can be used for withdrawals. The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 10–45 minutes, though some delay may occur during the verification process.

• Withdrawals can only be made to the payment method used for the deposit.
• Applicable wagering requirements must be met before bonus funds can be withdrawn.
• Unusual or suspicious withdrawal requests are subject to verification.

4.3 Account Verification (KYC)

To ensure secure transactions, v7 v7 may request verification of a user's identity. This process may require a national identity card, phone number verification or other documents. Withdrawals may be temporarily held until verification is complete.

5 Bonuses and Promotions

v7 v7 offers various types of bonuses for users. Each bonus has specific terms and conditions that must be followed.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to ৳8,000. The bonus amount must be wagered 15 times before it can be withdrawn. For example, depositing ৳1,000 gives a ৳1,000 bonus and a total balance of ৳2,000; ৳1,000 × 15 = ৳15,000 must be wagered before the bonus can be withdrawn.

5.2 Weekly and Other Bonuses

v7 v7 offers weekly reload bonuses, slot adventure bonuses, weekend cricket bonuses and bonuses on various special occasions. Each bonus has its own wagering requirements, minimum deposit and claim deadline.

5.3 Bonus Abuse

If v7 v7 detects misuse of the bonus system — such as claiming bonuses with multiple accounts, using bots, or manipulating wagering through strategic betting patterns — the bonus and any related winnings will be forfeited and the account may be closed.

6 Fair Use Policy

All users of v7 v7 have the right to play in a fair and transparent environment. To maintain this environment, the following activities are strictly prohibited:

• Using any software, bot or automated tool to conduct gaming or betting activity.
• Exploiting technical vulnerabilities to alter game outcomes.
• Colluding with other users to gain an unfair advantage.
• Attempting to hack or gain unauthorised access to any part of the platform.
• Using the platform for money laundering or illegal financial activity.

v7 v7 uses a verifiable Random Number Generator (RNG) to determine the outcome of every game. Game results are completely impartial and not predetermined.

7 Responsible Gaming

v7 v7 considers gaming a form of entertainment — not a source of income. The platform encourages users to play in a healthy and controlled manner. To support responsible gaming, v7 v7 provides users with the following options:

• The ability to set your own deposit or betting limits.
• Taking a voluntary account break for a set period (cooling-off period).
• Requesting permanent closure of your account if needed.
• Getting assistance through 24/7 support chat.

Detailed guidance on how to address gaming-related problems, along with information on support organisations, is available on our Responsible Gaming page. v7 v7 always places the mental and financial wellbeing of users as its top priority.

8 Intellectual Property and Content

All content on the v7 v7 platform — logos, designs, software, game graphics, written material and other assets — is protected by the intellectual property rights of v7 v7 or the relevant licensor. Users may use the platform for personal and non-commercial purposes only.

The following activities are explicitly prohibited:

• Copying, modifying or distributing any content from the platform.
• Using the v7 v7 brand name or logo without authorisation.
• Attempting to decompile or reverse-engineer game software.

9 Limitation of Liability

v7 v7 strives to deliver all its services to the highest standard. However, v7 v7's liability is limited in the following situations:

• Temporary service disruption caused by a technical fault or network issue.
• Problems arising from the user's own device or internet connection.
• Delays or errors caused by third-party payment providers (bKash, Nagad, Rocket).
• Unforeseen natural disasters or other unavoidable circumstances.

v7 v7 continuously works to improve its service quality and aims to resolve any technical issues quickly. Users will be informed in advance of any scheduled platform maintenance.

10 Account Suspension or Closure

10.1 Account Closure by v7 v7

v7 v7 may suspend or permanently close an account without prior notice in the following cases:

• Violation of any provision of these Terms.
• Registering with false or incomplete information.
• Misusing the bonus system or payment system.
• Involvement in money laundering or other illegal activity.
• Harassing other users or staff of the platform.

10.2 Account Closure Request by the User

A user may request closure of their account at any time. In that case, any valid funds in the account (subject to bonus terms being met) will be returned. Contact 24/7 live chat support to voluntarily close your account.

11 Dispute Resolution

If you have a dispute or complaint, contact the v7 v7 support team first. Issues are generally resolved quickly. The dispute resolution process:

• Step 1: Submit your complaint directly through 24/7 live chat.
• Step 2: For a written complaint, contact us by email with full details.
• Step 3: If no resolution is reached through discussion between both parties, a neutral review process will begin.

v7 v7 takes all complaints seriously and is committed to providing fair resolutions. For general questions or confusion, quick answers are available on our FAQ page.

12 Privacy Policy

v7 v7 gives the highest priority to protecting users' personal information. Details provided at the time of registration are used only for delivering services, verifying identity, and meeting applicable legal obligations.

To learn more about how data is collected, stored, used, and shared with third parties, please read our full Privacy Policy. Personal information is never sold or shared with third parties for commercial purposes.